REGULAR DAY STAY PLACES - WE ARE CURRENTLY FULLY BOOKED!
PUBLIC HOLIDAYS AND SCHOOL HOLIDAYS BOARDINGChristmas and New Year along with some school holidays finds us fully booked - please let us know if you'd like to be on our wait lists.
CHANGE OF POLICIES – EFFECTIVE FROM 5TH JANUARY 2022
By making a booking and leaving your pet with us, you are deemed to have accepted these terms and conditions, along with the others that we have on our website or booking confirmation emails.
If you use our customer portal on our website to make bookings, you will be asked to accept our terms and conditions. This acceptance will be retained on your customer file.
NEW OR UPDATED POLICIES:
Cancellation policy:All days booked during school holidays or public holidays (including long weekends) will be charged, regardless of late delivery, early collection or cancellations. Deposits may also be required prior to confirming bookings. We will continue to be flexible in the remainder of the year.
We will be closed to the public on the following days each year, starting from Easter 2022:Easter: Good Friday and Easter SundayChristmas: 25-26th DecemberNew Year: 1st January
We are closed to the public on all Sunday mornings, and appreciate customers respecting that.
If we agree in advance, pick ups and drop offs outside our opening hours will incur a $30 fee. We reserve the right to accept or refuse customers outside our opening hours.
If your pet stays for one night, you will be charged a two day minimum boarding fee, regardless of whether you pick them up in the morning or afternoon of the second day.
OTHER NEW POLICIES FOR THE SAFER AND HAPPIER RUNNING OF OUR FACILITY:
We will no longer be able to accommodate intact male dogs older than 12 months old (this applies to new clients only).
We cannot accommodate female dogs in season (unfortunately, in season females affect the behaviour of all dogs on the premises). If your dog comes into season whilst staying, you will be contacted to make arrangements to immediately pick her up. If your female dog is entire, you must notify us of an emergency contact who can pick her up immediately if you cannot yourself. If you cannot do this, we cannot accept your entire female for boarding.
Any pet that harms a human or another animal will be isolated and you will be contacted to pick them up immediately. You will be responsible for any and all medical and vet charges that result from any such incident.
Heather, Tay and the team at Abbeyblyth